
Privacy Policy
This Privacy Policy (the “Privacy Policy”) applies to how we, the Jaffa Institute (the Institute for the Advancement of Education in Tel Aviv–Jaffa; the “Institute,” “we,” “our” or “us”), collect, use, retain and process personal information (as defined below) about individuals who interact with the Institute in the course of its activities. This includes visitors to the website https://www.jaffainstitute.org , people who contact the Institute, donors, volunteers, job applicants, scholarship applicants, newsletter subscribers and participants in programs operated independently by the Institute.
Please note that a substantial part of the Institute’s activities involves providing services to other bodies, such as local authorities and the Ministry of Welfare. In these cases, the bodies for which the services are provided are responsible for the collection and processing of personal information within those activities. Accordingly, this Privacy Policy does not apply to the collection or processing of personal information as part of the services the Institute provides to those bodies, and responsibility rests with those bodies. If you have any questions concerning such activities, we recommend contacting the relevant body or consulting the privacy policy or privacy notice applicable to those activities.
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Introduction. We implement this Privacy Policy because we recognize the importance of privacy. This Privacy Policy explains how we manage the personal information we collect when you visit the website and the choices available to you regarding how that information is collected.
What is personal information? “Information” or “personal information” has the meaning given to it in the Protection of Privacy Law, 5741–1981 (the “Protection of Privacy Law”), including information relating to an identified or identifiable person, including through an identifier such as a name, identity number, biometric identifier, location data, online identifier, or one or more items of data concerning the person’s physical, health, financial, social or cultural circumstances.
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Consent and changes. You are under no legal obligation to provide us with personal information about yourself. Any information you provide is given with your consent and of your own free will. However, if you choose not to provide certain information, we may be unable to provide you with services or allow you to participate in the Institute’s activities.
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Types of personal information you provide directly and the purposes for which it is used.
We receive or collect personal information from you in the following ways:
3.1. Contacting us. When you contact us by submitting an online form we make available, by email, by telephone or by any other means, you may be asked to provide certain information, such as your full name, email address, telephone number, the subject of your inquiry and any additional content you choose to provide, including any files you choose to attach. If you do not provide the requested information, we may be unable to handle your inquiry or contact you.
3.2. Donations. When making a donation, you will be asked to provide details such as your full name, the name to appear on the receipt, an identity number or corporate registration number for tax credit purposes, an email address, a mobile telephone number, the person or entity to be credited with the donation, the donation amount and payment details. These details are provided and collected to process the donation and payment, issue a receipt, record the donation, contact you about the donation and comply with legal requirements. Please note that we do not retain payment details and do not use them for any purpose other than processing the payment. We may also retain your donation history. If you do not provide the requested information, you may be unable to make a donation.
3.3. Volunteering. When you contact us or register to volunteer through the website, you may be asked to provide information such as your full name, email address, mobile telephone number, the type and extent of volunteering you are interested in, and other relevant information, such as whether you have a vehicle, your interests and any other content you choose to provide. This information is provided and collected to review your inquiry, contact you, identify suitable volunteering opportunities and coordinate your volunteering activities with you. If you do not provide the requested information, we may be unable to handle your inquiry or coordinate your volunteering.
3.4. Job applications. When applying for positions we advertise, including through the website, you may be asked to provide personal information such as your full name, telephone number, email address, résumé and the information it contains, such as your education and employment history, and any other information you choose to provide as part of your application. This information will be collected and used to review your application, contact you, manage the recruitment and selection process, assess your suitability for a relevant position at the Institute and retain your details for consideration for future positions. If you do not provide the requested information, we may be unable to review your application or contact you about the relevant position.
3.5. Scholarship applicants. When applying for a scholarship from the Institute to fund studies or higher education, you may be asked to provide personal information such as your full name, email address, telephone number, details of your course of study or educational institution, academic achievements and other relevant information needed to assess the application, including information about your financial circumstances. This information will be collected and used to assess your eligibility for a scholarship, contact you, handle your application, make a decision on it and manage the related process. If you do not provide the requested information, we may be unable to assess or process your application.
3.6. Newsletter. When subscribing to our newsletter through the website, you will be asked to provide your full name, email address and the language in which you would like to receive the newsletter. If you do not provide the required information, we will be unable to add you to the mailing list and send you newsletters about our activities.
3.7. Participants in the MOACH program. As part of the MOACH program, which provides academic and emotional support to adolescents, we may receive or collect personal information about participants from their parents or guardians and, where necessary, from educational or therapeutic professionals relevant to the program. This information may include identifying information and contact details for the participant and their parents or guardians; age, date of birth and details of their educational setting; information about academic achievements, educational needs, learning difficulties, assessments, special needs and required accommodations; information about family, social, financial, cultural or linguistic circumstances, insofar as relevant to participation in the program; and additional information provided during the inquiry, registration or ongoing support process. We use this information to assess the participant’s suitability for the program, register and manage their participation, tailor academic and emotional support to their needs, contact the participant and their parents or guardians, coordinate with relevant professionals as necessary and measure the program’s progress. Failure to provide information required for these purposes may prevent us from assessing participation in the program or providing tailored support.
3.8. Social media. We use Facebook, Instagram, LinkedIn and YouTube, among other things, to share information about the Institute and its activities, publish updates and content, and respond to your inquiries. Any communication or interaction with us through these platforms is also subject to the privacy policy and terms of use of the relevant platform.
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Types of personal information we collect that you do not provide directly and the purposes for which it is used
4.1. Recorded calls. Our calls are recorded for monitoring, service management and legal defense purposes. Therefore, if you contact us or we contact you by telephone, whether after you leave your details on the website or otherwise, please bear in mind that the call may be recorded and that we may retain the personal information you provide during the call for the purposes set out in this Policy.
4.2. Cookies and tracking technologies. We use cookies and similar tracking technologies on the website, such as log files, pixels and web beacons, for routine operation, information security, storing preferences, measuring performance, analyzing website use and improving the user experience. In this context, we may collect technical and statistical information, such as your IP address, browser type, pages viewed, access times and how you use the website.
4.3. Types of cookies. The website may use first-party cookies, which are set directly by us, and third-party cookies, which are set by third parties that provide services to us, such as analytics services.
4.4. Cookie retention periods. Cookies may remain on your device for different periods of time. Some are session cookies, which are deleted when you close your browser, while others are persistent cookies, which remain for a certain period after you close your browser.
4.5. Cookie types by function. The website may use essential cookies required for its proper operation; functional cookies that help store user preferences; performance and analytics cookies that help us understand how the website is used and improve it; marketing and advertising cookies that support personalization; and third-party cookies, as needed.
4.6. Managing cookies and the effects of blocking them. You can manage, block or delete cookies through your browser settings. However, blocking or deleting certain cookies may affect your browsing experience and the availability of some website functions.
4.7. Third-party analytics tools. We may use third-party analytics tools, such as Google Analytics, to obtain statistical information about website use, analyze trends and improve the website and services. Use of these tools is also subject to the privacy policies of those third parties.
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The purposes for which we collect information
In addition to the uses described above, we may also use the personal information we collect, as described above, in the following ways and for the following purposes:
5.1. To enable use of the website, contact with us, submission of inquiries, applications for available positions and donations through the website.
5.2. To provide the Institute’s various services.
5.3. To contact you, including when you leave messages.
5.4. To improve the website and its performance in line with its purposes.
5.5. To handle requests of any kind and respond to inquiries and complaints.
5.6. To safeguard information on the website and comply with legal requirements.
5.7. To defend against legal proceedings.
5.8. To send information, updates and promotional materials about the Institute, its activities, programs, events, opportunities to donate, volunteer and become involved in the Institute’s activities, to the email address you provide, including when subscribing to the newsletter, or through a call from one of our representatives to your telephone, to the extent permitted by law. You may request at any time to stop receiving such information and content by clicking an unsubscribe link or sending an unsubscribe request to info@jaffainst.co.il .
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Use of anonymous information
We may use anonymous or statistical information that does not allow an individual user to be identified, such as aggregate information collected and/or generated by us as a result of website use, including sharing it with third parties.
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How we share personal information
Except as described above, we will not disclose the information you provide to third parties other than in the following circumstances:
7.1. To service providers acting on our behalf that help us operate the Institute’s activities, including providers of CRM systems, hosting and information security services, email mailing systems and recruitment management systems.
7.2. To partners that help us carry out certain activities of the Institute, such as food distribution.
7.3. To bodies for which we provide services or operate programs, such as local authorities and the Ministry of Welfare.
7.4. If you breach the Terms of Use or this Privacy Policy, or if you carry out, or attempt to carry out, an action through the website that appears to be unlawful.
7.5. In the event of any dispute, allegation, claim, demand or legal proceedings between you and us, if any.
7.6. If we believe that disclosing the information is necessary to prevent bodily injury to you or a third party, or damage to your property or that of a third party, or to investigate suspected unlawful activity.
7.7. If we are required by law to disclose your personal details and information collected about your activities on the website to third parties, including if we receive a court order directing us to disclose your details or information about you to a third party, or in response to a request from a law enforcement authority or another governmental or public authority.
7.8. In the event of a merger, acquisition or transfer of operations, or as part of due diligence concerning such a transaction.
In some cases, third parties to whom information is disclosed as described in this section may be located outside Israel, including in countries that provide a different level of protection from that provided in Israel.
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Information security. We implement information security systems and procedures on the website. While these systems and procedures reduce the risks of unauthorized access to our computers, they do not provide absolute security. Therefore, although we strive to use accepted and reasonable measures to protect your personal information, we do not guarantee that the website will be completely immune to unauthorized access to the information stored on it. If you have any questions about the security of the service or confidentiality, you can contact us at info@jaffainst.co.il .
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Your rights and the protection of your privacy. The Institute is the controller of the databases containing the information it collects and processes in accordance with this Privacy Policy. We respect your right to privacy and wish to retain only information that is necessary, current and accurate. It is important for you to know that you are entitled to access information about you that we hold. If you find that this information is incorrect, incomplete, unclear or out of date, you may contact us with a detailed request to correct or delete it, in accordance with the Protection of Privacy Law and the Protection of Privacy Regulations (Conditions for Access to Information and Procedures for Appeals against Refusal of Access Requests), 5741–1981. We invite you to contact us about this or with any questions concerning your privacy by emailing info@jaffainst.co.il .
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Updates and changes. We reserve the right to update this Privacy Policy at any time. If there is a material change, we will publish an appropriate notice on the website or take reasonable measures to bring it to your attention.
Last updated: September 2026
